Available in:
English•Suomi•Svenska

Overview

Holvi Oy company logo
German-speaking Customer Support Manager (12 months fixed-term contract) - Holvi Oy - Helsinki, Finland
Customer Support Manager
Location
Helsinki
Remoteness
Hybrid (Helsinki office)
Estimated Expiry
February 18, 2026
Role Level
Manager
Management Tier
No People Management
Job Type
Full-time
Experience
Minimum experience: 3 years
Posted: January 14, 2026
Required:
EnglishGerman
Specialisations:
Customer supportFintech

Job Description

Seeking a German-speaking Customer Support Manager in Helsinki to provide support via phone, chat, and email, in a fast-paced fintech environment, with 3+ years of experience and proficiency in German and English.

Apply on Company Website

Company Information

Holvi Oy company logo

Holvi Oy

Financial Services
Headcount: 142

Data shown is based on historical job postings from our database.

Job Details

Requirements

  • 3+ years customer service experience
  • Proficiency in German and English
  • Problem-solving skills
  • Team-oriented mindset

Responsibilities

  • Provide support via phone, chat, and email in German and English
  • Assist customers with product features
  • Improve self-service channels
  • Manage customer escalations

Field:

Customer service

Specialisations:

  • Customer support
  • Fintech

Education Level

High school

Minimum Years of Experience

3 years

Perks

  • Health insurance
  • Training budget
Flexible working hoursRemote work optionsOccupational healthcare
7 hours agoPartial Schema